Refund Policy

Refund Policy:

1. In case any passenger fails to report at the boarding point before departure, the ticket fare will remain non-refundable.
2. Any type of ticket change or cancel we have no refund policy. So be careful before confirm the booking.
3. Online processing cost non-refundable in case of refund the ticket price.
4. We will not reconcile any complaints made after 2 hours of the actual transaction. Failure to do so within the maximum stipulate time will be considered successful.

A booking confirmation SMS gets delayed or fails because of technical reasons please call immediately (Maximum time of complaint at 12 hours before the departure time of bus) to our customer support (call us +8809613000333 9:00 AM to 9:00 PM (GMT+06) or E-mail us: support@goldenlinebd.com). For confirmation.